Please read these Terms & Conditions ("Terms") carefully before using the MantraAQ website or placing an order.
By accessing our website or making a purchase, you agree to be bound by these Terms.
1. About Us
MantraAQ is operated by MantraAQ Industries Private Limited.
- CIN: U72100BR2025PTC080188
- GSTIN: 10AAUCM1104E1Z2
- FSSAI Lic. No: 20426155000003
- Startup India: DIPP245521
- Udyam: UDYAM-BR-06-0059877
- Registered Office: Begusarai, Bihar, India
- Contact Email: hello@mantraaq.com
- Phone / WhatsApp: +91 82838 16755
2. Eligibility
You must be at least 18 years of age to make a purchase on this website. By placing an order, you confirm that the information you provide is accurate.
3. Products
- All product descriptions, images, and prices are provided in good faith and are as accurate as possible.
- We reserve the right to modify product availability, pricing, or descriptions without prior notice.
4. Pricing & Payment
- All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes.
- We accept payments via UPI, Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery (COD).
- COD is subject to PIN code availability.
5. Orders
- Placing an order constitutes an offer to buy. We reserve the right to accept or reject any order.
- Order confirmation is sent via email/SMS upon successful placement.
6. Shipping & Delivery
- Shipping is handled by our authorised logistics partners.
- Delivery timelines vary depending on location.
- For full details, please refer to our Shipping Policy.
7. Returns & Refunds
- We only accept return/replacement/refund requests if the product is damaged, defective, or incorrect.
- Requests must be raised within 48 hours of delivery with supporting evidence.
- For full details, please refer to our Refund & Replacement Policy.
8. Health & Allergen Disclaimer
- Our products are made from water chestnut (singhara) and other natural ingredients.
- Please check the ingredient list before purchasing if you have known food allergies.
- Our products are not intended to diagnose, treat, or cure any medical condition.
9. Intellectual Property
All content on this website—including text, images, logos, branding, and code—is the property of MantraAQ Industries Private Limited and is protected under applicable intellectual property laws. Unauthorised reproduction is prohibited.
10. Limitation of Liability
MantraAQ shall not be held liable for:
- Delivery delays due to logistics, weather, or force majeure
- Misuse of products by the customer
- Indirect or consequential damages arising from the use of our products or website
11. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Begusarai, Bihar.
12. Changes to These Terms
We may update these Terms at any time. The revised version will be posted on this page with the updated date.
13. Contact Us
For any questions regarding these Terms, please contact: